Operations Engineer

King of Prussia

Summary

The Operations Engineer will play a key, hands on, cross-functional role in translating process design to operational execution. This role will facilitate operational coordination across and collaboration with internal and external key stakeholders to drive results, deliverables, and timelines for internal projects and initiatives. The Operations Engineer will support effective implementation of policies, best business practices, and processes.

Responsibilities

  • Provides operational coordination for Testing and Analytical Services across a cross-functional team for internal projects in laboratory services, supply chain, quality, IT, facilities and engineering, and client project management
  • Collaborates with internal and external key stakeholders to drive results, timelines, and deliverables for a portfolio of projects and initiatives within budget
  • Supports the efficiency of existing processes and procedures to enhance and sustain internal capacity
  • Ensures timely and effective communications within the business unit
  • Executes against an operational process design and reports back opportunities, challenges, and gaps
  • Supports change management and continuous improvement efforts
  • Helps monitor, and interpret operational metrics to drive efficiency and improvement projects
  • Participates in interpretation, analysis, and actionable improvements
  • Adheres to cGMP compliance and leads efforts to seamlessly integrate compliance into business processes
  • Contributes to and supports technical writing efforts, including but not limited to drafting, editing, and improving SOPs that meet both compliance requirements and foster best business practices
  • Helps foster a high performing cross-functional, matrixed team through collaboration, communication, time management, and accountability
  • Duties as assigned by management

Education & Experience

  • Excellent written and verbal communication skills and ability to influence others
  • Excellent critical thinking and problem-solving skills
  • Detailed and results oriented
  • Strong understanding of data analysis and ability to communicate impact of metrics
  • Able to professionally handle multiple and sometimes competing priorities
  • Ability to coordinate multi-disciplinary project teams
  • Strong aptitude for technical comprehension enabling rapid learning in a highly regulated environment
  • Proficiency in Microsoft Office programs including Word, Excel, MS Project, and Visio
  • Experience with operational systems and databases
  • Ability to thrive in a dynamic, fast growing, startup environment and ability to adapt and flex as needs require
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